How does the free month of Gold work?
You start Gold today and pay nothing for 30 days. After that, monthly Gold is charged every month until you cancel. If you cancel before day 30 from your Pass area, you're not charged anything. We remind you about 3 days before the first charge.
What does the free month include?
Full Gold: content up to Gold, desktop mini player, language mode and badge. Weighted voting switches on with your first payment, and monthly Gold includes no KC. There's one trial per person.
Do I need a card?
Yes, for the free month. Stripe saves it securely when you start; nothing is charged today. If you'd rather not give a card, you can keep using Kaiilu for free.
What does Pass offer compared with using Kaiilu for free?
Free stays as it is. Pass adds more weight to your vote in weighted polls, access to each level's content, player tools (language mode from Silver, mini player from Gold), a level badge and KC with each paid cycle.
How do weighted votes work?
Each person casts one vote. In weighted polls, the server gives that vote a weight based on your current paid Pass: ×1 free, ×1.25 Basic, ×1.50 Silver, ×1.75 Gold and ×2 Platinum. You'll see how many people voted and the weighted result.
Does every vote have a multiplier?
No. Only entertainment polls the creator marks as weighted. Decisions with consequences, prizes, governance or moderation are always equal for everyone (×1).
When do I get the KC?
When payment for each cycle of your level is confirmed: 60 KC per paid month on Basic, 225 per quarter on Silver, 600 per half-year on Gold and 1,400 per year on Platinum. Each invoice credits only once.
Do purchased KC expire?
Under our Terms, KC don't expire while your account and the Service remain active.
What if I pay monthly for Silver, Gold or Platinum?
Monthly payment gives you everything in the level. The KC allowance belongs to the level's full cycle (quarter, half-year or year), so a single month doesn't credit the long allowance.
What happens if I cancel before the long cycle is complete?
You keep access until the end of the period you've already paid, and it doesn't renew. Cancelling doesn't reduce the KC balance you already have.
Does the mini player work on any video?
On Kaiilu's own videos and live streams, when you leave the video page (desktop from Gold, mobile with Platinum). It isn't available for content from external providers.
Can I keep watching outside the browser?
We don't promise that. The mini player floats inside Kaiilu while you browse; it isn't playback over other apps or in the background.
How do I change or cancel my plan?
From “Manage subscription”, which opens your billing portal. To move up, use that same option; to move down, cancel and subscribe to the new level when the paid period ends.
What if a level has no exclusive content yet?
Kaiilu is growing and each level's catalogue expands as content is published. The level's other advantages (vote, player tools, badge, KC) work from day one.